TRAVEL COURSES OFFERED BY IATA
Approx. Study Hours: 70 Enrollment Validity: Six Months
| Module 01 | Introduction |
| Module 02 | Routings |
| Module 03 | Pricing |
| Module 04 | Documents |
| Module 05 | Ticketing |
| Module 06 | Currency |
| Module 07 | Payments |
Approx. Study Hours: 90 Enrollment Validity: Six Months
| Module 01 | Review of fare selection |
| Module 02 | Currency conversion and rounding |
| Module 03 | One way fare construction |
| Module 04 | Round and circle trip fare construction |
| Module 05 | Exceptions to minimum checks |
| Module 06 | Normal fare open jaw pricing |
| Module 07 | Pricing unit versus fare component |
| Module 08 | Lowest combination principle |
| Module 09 | Limitations on indirect travel |
| Module 10 | Introductions to ticket alterations |
| Module 11 | Reservation change |
| Module 12 | Exchange transactions |
| Module 13 | Reissues |
Approx. Study Hours: 65 Enrollment Validity: Six Months
| Module 01 | IATA Geography, Flight schedules, Time conversion and airline networks |
| Module 02 | Building a basic PNR, The Airport, Anatomy of a Journey |
| Module 03 | Ancillary services, Aircraft configuration |
| Module 04 | Service information, baggage and travel documents |
| Module 05 | Airline loyalty programs, Leisure and business travel |
| Module 06 | International airfares, Mileage fare calculation and linear fare displays |
| Module 07 | Ticketing, IATA BSP and net fares |
| Module 08 | Taxes, exchange rates and ticket alterations |
| Module 09 | The Electronic Miscellaneous Document (EMD) |
| Module 10 | Hotel accommodation, Hotel loyalty programs |
| Module 11 | Car rental products, Car rental loyalty programs |
| Module 12 | GDS/CRS system queues, Segment status |
| Module 13 | Travel policies, The Travel Information Manual |
Approx. Study Hours: 50 Enrollment Validity: 12 Months
| Module 01 | Introduction to Airfares, Analysing itineraries and retrieving fares from a GDS |
| Module 02 | Limitations on indirect travel, side trips and surface sectors |
| Module 03 | Return trips in different classes of service and alternative fare break points |
| Module 04 | Lowest combinations, round-the-world journeys and class differentials, Ticket Issuance |
| Module 05 | Airport Issues and Challenges |
Approx. Study Hours: 200 Enrollment Validity: 12 Months
| Module 01 | Overview of the travel and tourism industry |
| Module 02 | Geography in Travel Planning |
| Module 03 | Travel Formalities |
| Module 04 | Air Transport Essentials |
| Module 05 | Introduction to Rail Products and Services |
| Module 06 | Land Transport: Car Rental and Campers |
| Module 07 | Water Transport: Ferries and Cruises |
| Module 08 | Hotels Products and Services |
| Module 09 | Pre-packaged tour products |
| Module 10 | Customer service and communication |
| Module 11 | Fundamentals in Air Fares and Ticketing |
| Module 12 | Introduction to Travel Technology |
| Module 13 | Electronic Booking Tools (GDS Functionality Training Galileo/Amadeus/Sabre) |
Approx. Study Hours: 150 Enrollment Validity: 12 Months
| Module 01 | Destination Geography |
| Module 02 | Land Transport - Rail |
| Module 03 | Land Transport– Bus & Coach |
| Module 04 | Accommodation Other Than Hotels |
| Module 05 | Water transport – Cruises |
| Module 06 | Tour Production, Group and Luxury Travel |
| Module 07 | Law and Regulations |
| Module 08 | Selling Skills |
| Module 09 | Advanced journey pricing and ticketing |
Approx. Study Hours: 120 Enrollment Validity: 12 Months
| Module 01 | Managerial Skills |
| Module 02 | Negotiation Skills |
| Module 03 | Special-Interest Travel and Tour Production |
| Module 04 | Corporate event and meeting management |
| Module 05 | Agency Financial Management and Accounting |
| Module 06 | Marketing Travel |
| Module 07 | Technology in the Travel Industry |
Candidates must complete 2 Required courses (Consultant and Managing the Travel Business) and 1 Elective Foundation course (Galileo/Amadeus/Sabre) within three years. By successfully completing the Foundation, Consultant and Managing the Travel Business diploma courses you will receive the Diploma in Travel Sales and Operations.
Approx. Study Hours: 45 Enrollment Validity: 12 Months
| Module 01 | Introduction to the airline industry |
| Module 02 | Air transport and flight operation |
| Module 03 | Module 1 Crew responsibilities and cooperation |
| Module 04 | Managing abnormal and emergency situation |
| Module 05 | Medical emergencies on board the aircraft |
| Module 06 | Dangerous goods |
| Module 07 | Aviation security |
| Module 08 | Customer service and interaction with passengers |
| Module 09 | Airline catering and onboard retail services |
| Module 10 | Cabin crew professional development |
Approx. Study Hours: 200 Enrollment Validity: 12 Months
| Module 01 | Industry Regulations |
| Module 02 | The Air Cargo Agency |
| Module 03 | World Geography |
| Module 04 | Aircraft |
| Module 05 | Handling Facilities |
| Module 06 | Air Cargo Acceptance |
| Module 07 | Cargo Booking Procedures |
| Module 08 | Cargo Automation |
| Module 09 | Air Cargo Rates and Charges |
| Module 10 | The Air Waybill |
Approx. Study Hours: 200 Enrollment Validity: 12 Months
| Module 01 | Review of Basic Cargo Rating Principles |
| Module 02 | Currency regulations |
| Module 03 | Construction rates (add-on amounts) |
| Module 04 | Combination of Rates and Charges |
| Module 05 | Mixed consignments |
| Module 06 | Unit Load Devices |
| Module 07 | Trade and Trade Patterns |
| Module 08 | Pricing |
| Module 09 | Total Distribution Cost |
| Module 10 | Advertising |
| Module 11 | The Marketing Plan |
| Module 12 | Target Groups |
Approx. Study Hours: 100 Enrollment Validity: 12 Months
| Module 01 | Supply Chain Management |
| Module 02 | Freight Forwarding Business |
| Module 03 | Transport Management |
| Module 04 | Multimodal transport |
| Module 05 | Multimodal Transport Corridor Routing |
| Module 06 | Unitization of Cargo |
| Module 07 | Transport of Dangerous Goods |
Harvard ManageMentor© (HMM), is a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. The program is offered as an option to both IATA graduates and currently enrolled students only. It includes modules spanning a full scope of essential management topics, enhancing aviation and travel industry professional training.
*Please note we are not an ATC and we assist in your enrollment and self-study.
* The enrollment validity applies from the purchase date of the course. After the enrollment validity expires, the users will not have access to the course and will not be able to take the exam and thereby not certified.
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