TRAVEL COURSES OFFERED BY IATA


Approx. Study Hours: 70                                           Enrollment Validity: Six Months

Module 01 Introduction
Module 02 Routings
Module 03 Pricing
Module 04 Documents
Module 05 Ticketing
Module 06 Currency
Module 07 Payments


  • Exam Method:Non-supervised online-based exam. Exam can be taken any time at your convenience.
  • Exam Format:Multiple Choice
  • Number of questions: 60
  • Time Allowance:3 hours
  • Passing Grade:70% correct answers
  • Number of exam attempts:1 (Failing which the course expires)

Approx. Study Hours: 90                                          Enrollment Validity: Six Months

Module 01 Review of fare selection
Module 02 Currency conversion and rounding
Module 03 One way fare construction
Module 04 Round and circle trip fare construction
Module 05 Exceptions to minimum checks
Module 06 Normal fare open jaw pricing
Module 07 Pricing unit versus fare component
Module 08 Lowest combination principle
Module 09 Limitations on indirect travel
Module 10 Introductions to ticket alterations
Module 11 Reservation change
Module 12 Exchange transactions
Module 13 Reissues



  • Exam Delivery Method:Non-supervised online-based exam. Exam can be taken any time at your convenience.
  • Exam Format:Multiple Choice questions
  • Number of questions:60
  • Time Allowance: 3 hours
  • Passing Grade:70% correct answers
  • Number of exam attempts:1 (Failing which the course expires)

Approx. Study Hours: 65                                       Enrollment Validity: Six Months

Module 01 IATA Geography, Flight schedules, Time conversion and airline networks
Module 02 Building a basic PNR, The Airport, Anatomy of a Journey
Module 03 Ancillary services, Aircraft configuration
Module 04 Service information, baggage and travel documents
Module 05 Airline loyalty programs, Leisure and business travel
Module 06 International airfares, Mileage fare calculation and linear fare displays
Module 07 Ticketing, IATA BSP and net fares
Module 08 Taxes, exchange rates and ticket alterations
Module 09 The Electronic Miscellaneous Document (EMD)
Module 10 Hotel accommodation, Hotel loyalty programs
Module 11 Car rental products, Car rental loyalty programs
Module 12 GDS/CRS system queues, Segment status
Module 13 Travel policies, The Travel Information Manual



  • Exam Delivery Method:Non-supervised online-based exam. Exam can be taken any time at your convenience.
  • Exam Format:Multiple Choice questions
  • Number of questions: 75
  • Time Allowance: 3 hours
  • Passing Grade:70% correct answers
  • Number of exam attempts: 2 (Failing which the course expires)

Approx. Study Hours: 50                                    Enrollment Validity: 12 Months

Module 01 Introduction to Airfares, Analysing itineraries and retrieving fares
from a GDS
Module 02 Limitations on indirect travel, side trips and surface sectors
Module 03 Return trips in different classes of service and alternative fare
break points
Module 04 Lowest combinations, round-the-world journeys and class differentials,
Ticket Issuance
Module 05 Airport Issues and Challenges



  • Exam Method:Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format:Multiple Choice questions. Open Text Book
  • Number of questions:100
  • Time Allowance:3 hours
  • Passing Grade:60 correct answers
  • Distinction Grade:85 correct answers
  • Number of exam attempts:2 (Failing which the course expires)

Approx. Study Hours: 200                                    Enrollment Validity: 12 Months

Module 01 Overview of the travel and tourism industry
Module 02 Geography in Travel Planning
Module 03 Travel Formalities
Module 04 Air Transport Essentials
Module 05 Introduction to Rail Products and Services
Module 06 Land Transport: Car Rental and Campers
Module 07 Water Transport: Ferries and Cruises
Module 08 Hotels Products and Services
Module 09 Pre-packaged tour products
Module 10 Customer service and communication
Module 11 Fundamentals in Air Fares and Ticketing
Module 12 Introduction to Travel Technology
Module 13 Electronic Booking Tools (GDS Functionality Training Galileo/Amadeus/Sabre)

  • Exam Method:Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format:Multiple Choice questions. Closed Text Book
  • Number of questions:100
  • Time Allowance:3 hours
  • Passing Grade:60 correct answers
  • Distinction Grade:85 correct answers
  • Number of exam attempts: 2 (Failing which the course expires)

Approx. Study Hours: 150                                       Enrollment Validity: 12 Months

Module 01 Destination Geography
Module 02 Land Transport - Rail
Module 03 Land Transport– Bus & Coach
Module 04 Accommodation Other Than Hotels
Module 05 Water transport – Cruises
Module 06 Tour Production, Group and Luxury Travel
Module 07 Law and Regulations
Module 08 Selling Skills
Module 09 Advanced journey pricing and ticketing


  • Exam Method:Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format: Multiple Choice questions. Closed Text Book
  • Number of questions:100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade:85 correct answers
  • Number of exam attempts: 2 (Failing which the course expires)

Approx. Study Hours: 120                                       Enrollment Validity: 12 Months

Module 01 Managerial Skills
Module 02 Negotiation Skills
Module 03 Special-Interest Travel and Tour Production
Module 04 Corporate event and meeting management
Module 05 Agency Financial Management and Accounting
Module 06 Marketing Travel
Module 07 Technology in the Travel Industry


  • Exam Method:Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format: Multiple Choice questions. Closed Text Book
  • Number of questions:100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade:85 correct answers
  • Number of exam attempts: 2 (Failing which the course expires)

Candidates must complete 2 Required courses (Consultant and Managing the Travel Business) and 1 Elective Foundation course (Galileo/Amadeus/Sabre) within three years. By successfully completing the Foundation, Consultant and Managing the Travel Business diploma courses you will receive the Diploma in Travel Sales and Operations.


Approx. Study Hours: 45                                       Enrollment Validity: 12 Months

Module 01 Introduction to the airline industry
Module 02 Air transport and flight operation
Module 03 Module 1 Crew responsibilities and cooperation
Module 04 Managing abnormal and emergency situation
Module 05 Medical emergencies on board the aircraft
Module 06 Dangerous goods
Module 07 Aviation security
Module 08 Customer service and interaction with passengers
Module 09 Airline catering and onboard retail services
Module 10 Cabin crew professional development


  • Exam Method:Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format: Multiple Choice questions. Closed Text Book
  • Number of questions:100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade:90 correct answers
  • Number of exam attempts: 2 (Failing which the course expires)

Approx. Study Hours: 200                                       Enrollment Validity: 12 Months

Module 01 Industry Regulations
Module 02 The Air Cargo Agency
Module 03 World Geography
Module 04 Aircraft
Module 05 Handling Facilities
Module 06 Air Cargo Acceptance
Module 07 Cargo Booking Procedures
Module 08 Cargo Automation
Module 09 Air Cargo Rates and Charges
Module 10 The Air Waybill


  • Exam Method:Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format:Multiple Choice questions. Closed Text Book, TACT training edition required
  • Number of questions:100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade:90 correct answers
  • Number of exam attempts: 2 (Failing which the course expires)

Approx. Study Hours: 200                                       Enrollment Validity: 12 Months

Module 01 Review of Basic Cargo Rating Principles
Module 02 Currency regulations
Module 03 Construction rates (add-on amounts)
Module 04 Combination of Rates and Charges
Module 05 Mixed consignments
Module 06 Unit Load Devices
Module 07 Trade and Trade Patterns
Module 08 Pricing
Module 09 Total Distribution Cost
Module 10 Advertising
Module 11 The Marketing Plan
Module 12 Target Groups


  • Exam Method:Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format: Multiple Choice questions. Closed Text Book, TACT training edition required
  • Number of questions:60
  • Time Allowance: 3 hours
  • Passing Grade: 36 correct answers
  • Distinction Grade:54 correct answers
  • Number of exam attempts: 2 (Failing which the course expires)

Approx. Study Hours: 100                                       Enrollment Validity: 12 Months

Module 01 Supply Chain Management
Module 02 Freight Forwarding Business
Module 03 Transport Management
Module 04 Multimodal transport
Module 05 Multimodal Transport Corridor Routing
Module 06 Unitization of Cargo
Module 07 Transport of Dangerous Goods


  • Exam Method: Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format:Multiple Choice questions. Closed Text Book, TACT training edition required
  • Number of questions:60
  • Time Allowance: 3 hours
  • Passing Grade: 36 correct answers
  • Distinction Grade:54 correct answers
  • Number of exam attempts: 2 (Failing which the course expires)

Harvard ManageMentor© (HMM), is a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. The program is offered as an option to both IATA graduates and currently enrolled students only. It includes modules spanning a full scope of essential management topics, enhancing aviation and travel industry professional training.

*Please note we are not an ATC and we assist in your enrollment and self-study.

* The enrollment validity applies from the purchase date of the course. After the enrollment validity expires, the users will not have access to the course and will not be able to take the exam and thereby not certified.

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